Last updated: April 1, 2026  ·  Effective immediately

1. Who We Are

Pivot Protocol (“we,” “us,” or “our”) provides career transition education, digital courses, and membership content through this website.

For questions about this policy, contact us at: support@pivotprotocolmethod.com

2. Information We Collect

Information you give us directly:

• Your name and email address when you join our email list or purchase a product
• Payment information processed securely through our payment provider (we do not store your card details)
• Any messages or questions you send us

Information collected automatically:

• Basic usage data (pages visited, time on site, referring URLs) via Google Analytics
• Device and browser type
• IP address (anonymized where possible)
• Cookies (see our Cookie Policy for details)

3. How We Use Your Information

We use your information to:

• Deliver products and content you’ve purchased or signed up for
• Send you emails you’ve opted into (you can unsubscribe anytime)
• Improve our website and content based on how people use it
• Respond to your questions or support requests
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Email Communications

If you join our email list, we’ll send you content related to career transitions, digital income strategies, and Pivot Protocol updates. Every email includes an unsubscribe link. You can opt out at any time and we’ll remove you promptly.

5. Third-Party Services

We use trusted third-party tools to run our business. These may include:

• Email platform (e.g., Kit/ConvertKit, Mailchimp) — to manage our email list
• Payment processor (e.g., Stripe, PayPal) — to handle transactions securely
• Course/membership platform (e.g., Stan Store, Kajabi) — to deliver digital products
• Analytics (Google Analytics) — to understand how visitors use our site

Each of these services has its own privacy policy and handles data according to their own terms.

6. Cookies

We use cookies to improve your experience and understand how our site is used. For full details, see our Cookie Policy.

7. Data Retention

We keep your information for as long as needed to provide services and comply with legal requirements. If you request deletion of your data, we’ll honor that request within a reasonable timeframe, except where we’re legally required to retain records.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at support@pivotprotocolmethod.com.

9. Children’s Privacy

Pivot Protocol is intended for adults aged 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

Questions about your privacy?
Reach out anytime at support@pivotprotocolmethod.com. We’re real people and we’ll actually respond.